Setting up and editing messages

Create and edit the outreach messages ama sends to candidates, and tailor the templates to your role, your tone and each stage of contact. The video shows where to manage your message templates.

Show transcript

I want to show you how to edit and create message templates in ama. Right now I’m on the Messaging tab, where you can see all the templates you’ve set up — I have an initial InMail and a connection-request follow-up. You can make as many changes as you want to a template. As you can see, it’s composed of parts filled in by AI, which are personalised to each candidate, and other sections that stay static from candidate to candidate. So these parts every candidate sees the same, and these parts each candidate sees differently. Here you have an example of how it would look for a few candidates. You can make any adjustments you want — change the bullet points or anything else — and it adjusts automatically. I also have another template for a connection request, which you can adjust too. And you can create a new template using our guided setup: click ‘New template’ and it will guide you through creating your own.

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